Turning travel into impact: Celebrating 10 years of TOSCO

Turning travel into impact:

Celebrating 10 years of TOSCO

Text   Lara Potma

From the Spring 2022 issue

It is October 2011. Seven tour operators gather far up north on the Skeleton Coast, at Dr Philip Stander’s station in Möwe Bay, to discuss the recent lion poisoning in the Puros Conservancy in the Kunene Region. Félix Vallat, a tour guide at that time and inspired by Garth Owen-Smith and Dr Stander, has already had conversations with these companies about the need for tourism to support conservation, and in particular assist communities who live with wildlife, if its own long-term viability is to be ensured.

The uproar in the Namibian tourism industry as a result of the poisoning incident was a direct reason for stakeholders to open the dialogue. The consensus towards the end of the meeting was overwhelming: an organisation was needed to strengthen the relationship of the tourism industry with communities and conservation organisations. That same year, Félix founded the Tourism Supporting Conservation Trust which has become known as TOSCO.

This year, the TOSCO team celebrates its 10th anniversary by reflecting on what has been achieved thus far and focusing on how to continue into the future.

Bridging the gap between tourism and conservation

Félix’s aspiration with TOSCO was to create a platform that opened communication between conservation NGOs, the government, the local communities and the tourism industry. He also wanted to raise more awareness and promote education within the tourism industry about conservation matters. In the first year alone, 18 tourism companies joined TOSCO as paying members, reaching a peak of 42 members in the following years. With tourism funding it became possible to pay three Puros community members – Bertus, Kootie and Colin – to monitor lion movements and mitigate human-lion conflict. They were among the first lion rangers employed in Namibia.

Ultimate Safaris has been a TOSCO member from the very beginning. The company’s co-founder and managing director, Tristan Cowley, explains: “We believe in meaningful conservation partnerships, knowing that the more collaboration there is, the better for conservation. As a true conservation travel company, our partnership with TOSCO is just one of those meaningful partnerships that drive conservation for a greater good.” Elise van der Meij, director of Explore Namibia, says, “We all benefit from this beautiful country that sells itself, with its pristine nature, wildlife and ever-changing landscapes. It is worth protecting. Of course, we can contribute with the ‘normal’ things, like not littering, being aware of our actions and guiding our guests to do the same. However, within 10 years TOSCO has built a network and tutored ambassadors in a way which on an individual basis we would never have been able to do. So, we are also very happy that TOSCO takes on the responsibility and stands in for us when it comes to conservation and awareness.”

With no budget for operating expenses, TOSCO initially relied on a team of tourism professionals devoting their free time to their passion for conserving the natural environment. The conservation trust now supports external projects managed by various organisations and also implements its own projects that fill critical gaps in the absence of existing projects to fill such gaps. All TOSCO projects have so far been undertaken within four main programmes: Living with Wildlife, Awareness, Research and Clean Travel. The Living with Wildlife Programme supported several projects related to human-wildlife conflict in 10 conservancies and developed a Conservation Contribution scheme, which enables tour operators to pay a voluntary fee for their tourism activities on communal land. The Clean Travel Programme started in 2017 with a carbon offset scheme in collaboration with the Eloolo Permaculture Initiative, whereby tourism businesses offset their greenhouse gas emissions by supporting the planting and maintenance of trees at selected schools. As part of the Awareness Programme, TOSCO organised conservation- related workshops, established responsible travel guidelines and placed informative signboards in environmentally sensitive areas. Through the Research Programme, TOSCO supported researchers who focus on the long-term survival of threatened and endangered wildlife species, as well as annual game counts organised by conservancies.

TOSCO’s contribution to conservation

More than N$6 million have been collected and disbursed through TOSCO over the past ten years. The funds were mostly raised from the tourism industry through memberships, thus linking travel with a direct impact on conservation. When asking partners what they value about TOSCO, many of them mentioned the complementary support to other organisations, flexible and responsive methods, and few bureaucratic barriers.

As Uakendisa Muzuma, Large Carnivore Coordinator at the Ministry of Environment, Forestry and Tourism, explained, “What makes TOSCO unique is the way it is, it is not fighting for resources on the ground, it is contributing to the existing structures.” And Russell Vinjevold, Integrated Rural Development and Nature Conservation’s (IRDNC) Resource Monitor, said, “Among TOSCO’s main strengths and achievements is the flexibility and the ability to react to things fast. In other words, a lack of bureaucracy, or streamlined systems and processes. I can call TOSCO for a battery or a tyre for a car, and within a day TOSCO will come back and say, yes we can help you, or no we can’t. But you get an answer within a day.”

Most importantly, communities at grassroots level have received tangible benefits. “The community of De Riet (in the Torra Conservancy) sees TOSCO as a helping hand,” says Lorens Adams, Senior Councillor of the Riemvasmakers Traditional Authority. He explains, “TOSCO has helped us in many ways over the years: building an information centre that encourages tourists to visit De Riet for elephant tracking excursions, building a predator-proof kraal to protect our livestock from lions, installing solar- powered lights, and this year TOSCO bought us a new solar water pump, which has helped with our biggest problem: access to water. All of this has allowed the community to make a better life for ourselves.”

Surviving the COVID-19 tourism shutdown

The COVID-19 pandemic had a massive impact on the tourism industry. It also resulted in a significant decline in tourism members joining TOSCO. However, it was kept afloat thanks to the major support of the Namibian Chamber of Environment and individual donors, and determined to continue supporting conservation throughout the crisis, it adapted by building stronger partnerships with the government and with NGOs.

In early 2020, TOSCO started collaborating with World Wildlife Fund Namibia to assist with the Wildlife Credits Namibia project. Wildlife Credits creates a platform for businesses to pay for conservation “products”: securing wildlife habitats and corridors, or conserving iconic species that inhabit these landscapes. Payments are used to reward communities, as the wildlife stewards, for positive conservation outcomes that are independently verified using tourist sightings or technology such as camera traps. This provides businesses with clear returns on their investment and data for their environmental, social and governance reporting, which is an increasingly important requirement within the corporate sector. TOSCO’s role is to market Wildlife Credits products to the tourism value and supply chains by explaining how the system works and describing the tourism industry’s long- term benefits from supporting conservation outcomes.

Building on its first project, TOSCO has become part of the team that administers the Lion Ranger Programme, partnering with conservancies, the Ministry of Environment, Forestry and Tourism (MEFT), and several NGOs. The programme is centred on community-based natural resource management (CBNRM) principles and aims for the adaptive, sustainable management of lions in northwestern Namibia, with particular emphasis on human-lion conflict challenges.

Planning the next TOSCO decade

The disruptions in tourism due to the pandemic gave the Trust time to reflect on the past ten years and to prepare for sustainable growth and more impact during the next decade. As a result of these reflections, TOSCO has been restructured. Félix Vallat has stepped aside as director and taken up the position of Chairperson of the Board. As the new director of operations, I, Lara Potma, will be striving to increase TOSCO’s paid staff capacity as part of our overall transformation strategy, rather than relying mainly on volunteers.

On the funding side, we will endeavour to grow the number of TOSCO members by promoting a better understanding among tourism stakeholders of what responsible tourism entails and by extending our platform to include the whole tourism value chain. Operationally, we want to extend our reach beyond the Kunene Region to include other important tourism destinations in Namibia and areas where tourism needs to be better aligned with conservation.

In this coming decade, TOSCO is introducing three new, pertinent themes to replace our four programme areas. We will link tourism and conservation with the themes of climate, education and wildlife. We are developing new indicators of success. They will be integrated with global and national standards and will better measure and monitor our impact on behalf of our members, which they can communicate to their clients. TOSCO will continue to serve as an active and dynamic responsible tourism hub, where members can exchange best practices on responsible travel, where conservation partners can address members with tourism- related matters, and communities can gain more access to tourism benefits.

As tourist preferences change towards more meaningful travel with reduced negative impacts on the destination, we believe that our aim to achieve genuinely responsible tourism will become ever more important. Travellers are willing to pay more if they know that their money reaches local communities and conservation initiatives where it makes a real difference, and they will increasingly look for tour operators and agents who can guarantee this. TOSCO is in the best position to help Namibian tourism businesses adapt to this positive market shift. As the sales and marketing manager of Ondili, Carsten von Lüttwitz, puts it: “Supporting TOSCO is a logical step for us to show our commitment to responsible and sustainable tourism in the areas of our operation. By collaborating with TOSCO we enable our guests to experience responsible and sustainable travel.”

Over the past decade, our TOSCO team has developed a solid understanding of community conservation and forged strong relationships with important conservation players, which enables us to be the link between these stakeholders and the tourism industry. In return, we will continue to help our members gain recognition as responsible tourism businesses among travellers, and grow into the Namibian benchmark for responsible travel. TNN

Become a TOSCO Member

We invite tour operators, accommodation providers, car rental companies, activity operators and other businesses linked to Namibian tourism to join our responsible tourism movement. Our five membership categories – Friends of TOSCO, Cheetah, Leopard, Lion and VIP – vary in price and the level of recognition you will receive in return. For more details email us: ✉️
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